Not only do we provide support for a range of clients across Lincolnshire but we provide support for our own office systems.
I had a problem at the weekend – my laptop broke down.
Although this has caused me some problems and rescheduling – it was not a huge problem. My backup and recovery plan worked.
I have a spare device – so I made sure I could get Internet access from my tablet and that it was charged
The company has a spare NetBook so I charged that as well
I went to my online backup to recover the files I needed for my immediate tasks and put those on a memory stick
My email comes to my iPhone so that was covered
I use Documents To Go on iPhone for Word and Excel files
I blog from my phone
As I had taken out an HP CarePack on Monday I called HP to get them to send the replacement parts – this took less than 10 minutes
Tomorrow I shall rebuild the laptop and restore my data.
If you do not want a computer or server breakdown to be a crisis then you must let us create a similar plan for your business protection.