Although we all have time off over Christmas and the New Year – the nature of the work we carry out for clients means that we never really stop. Computers and IT infrastructure can have issues any time of the night or day and cyber security incidents are unpredictable. I used to go out and cover the calls, even climbing into loft spaces (see below), but now I leave that to the others. I only get disturbed for the really big issues or the cybersecurity incidents.
Kamila has emailed all our clients telling them about our Christmas and New Year arrangements for 2021/2022, and they were included in our newsletter – I thought we had better put it here on the blog as well.
Octagon’s Christmas Newsletter
Christmas and New Years Arrangements:
- Our offices will be closed on 25th to 28th December 2021 and 1st to 3rd January 2022.
- Over this period, we will be available for emergency support for IT issues and cyber security incidents – please call us on 01522 797520 and leave us a message.
- Your message will be passed on to us and we will respond as soon as possible.
- Contract customers who have engineer’s mobile numbers can call them and they will respond when available – but you may get a quicker response from the duty engineer by calling 01522 797520 over this period.
- We welcome new customers over this period but there is a callout fee that has to be paid before we can respond to your incident.
- Issues dealt with on the Bank Holidays will attract a surcharge as our team get bonuses for working those days.
- Sorry no domestic calls over this period – although I know our team have helped our client’s out with domestic IT issues over previous bank holidays. If you are a current client you can call.
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Smart Thinking Solutions – specialists in cyber security, governance and compliance
I will be continuing to write the daily cyber security news blog on Smart Thinking Solutions over this period. I am sure the bad actors and hackers will have set up their scams and threats to run automatically over the holiday period, whilst they are off enjoying their ill gotten gains, taken from those that are less informed about how to defend themselves!
Keep up with the cyber news and keep yourself well informed on what the threat landscape is like and how to deal with the threats. If the worse happens then you know who to call:
Smart Thinking Solutions – Cybersecurity Starts in the Boardroom
Better still call us to help you set up the real world systems, policies, procedures and training that a board of directors know they should have but are not sure how to do it or why they should spend the money. We can demonstrate this to you. We have a range of internationally proven frameworks that include presentations and workflows, for the CEO, CFO, CIO, CISO and other board members and the managers and teams who have to implement the solutions. Using our frameworks can make your operation more effective and probably save you money as well!
Clive Catton MSc (Cyber Security) – by-line and other articles
