I thought I would let you all know about some of the tools we use for IT monitoring to keep an eye on your systems. Below are a couple of technologies that we recommend to our clients. They just give you that extra peace of mind to know that we can monitor what is going on and catch potential problems before they happen. We call this system ‘365R’
What do you get from IT Monitoring?
Remote Monitoring and Management (RMM) software
This IT monitoring enables us to see potential issues before they become a problem and maintain a strong security presence. This gives you:
- 24/7 security and health monitoring
- Instant automated response to system issues and maintenance
- Enhanced reporting and investigation of IT infrastructure
- Includes ransomware protection
This would be put on to each computer and provide us with reporting capabilities i.e. when a hard drive is becoming full we would know and could prevent a situation happening before it becomes a problem.
Advanced Threat Protection for Microsoft 365
It is recognised that the threat to online systems is an emerging issue.
Our Cloud Office Security provides advanced preventative protection and IT monitoring for Microsoft 365 applications. The combination of spam filtering, anti-malware scanning and anti-phishing helps to protect your company communications and cloud storage and is also part of your defence against ransomware
- E-mail and Teams protection
- One-drive, OneNote and SharePoint file scanning and quarantine
- Extra custom policy-based security
Should you decide to go for the complete business-focused 365R solution (both required and recommended technology) you will benefit from:
- Business continuity – no business should have an unreliable computer system. 365R ensures that your system operates as efficiently as possible, allowing you to concentrate on the day-to-day running of your business without unnecessary disruption.
- Data integrity – by choosing 365R you demonstrate understanding that your data must be reliable and accurate over its lifecycle and prove to your customers that privacy is important to your company.
- Data privacy and security – Data integrity goes hand in hand with data security and privacy. Every business possesses the personal information of many customers as well as employees, financial institutions, suppliers etc – data that the company (and so directors and senior managers) are responsible for keeping secure and private. Keeping data safe and protected is not only about storing your data responsibly, it is also about sharing it in a safe way, and it is not only the concern of the business, you as an individual have a lot at stake too. With 365R you ensure that those identities stay safe and protected.
- Accessibility – By offering ongoing support to you we ensure your computer system is technically robust, easy to use, secure and reliable.
…and Cyber Security!
These tools not only give you great IT support, but as Clive would tell you, they are excellent tools when integrated into your cyber security framework.
Do you want IT monitoring?
If you are interested in any of our services please get in touch.
Martin Mayes – by-line and other articles
Further Reading
IT Monitoring | Octagon Technology
Ransomware Resilient Back-up – Smart Thinking Solutions
Photo by Victor Freitas
