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Ben

Ben joined the team in April of 2018 with decades of computing experience and a bachelors degree in computing. With a specialty in troubleshooting and repair, as client support he works with the team to keep things running smoothly, the customers happy, contributing towards the company’s main values: Responsiveness, Reliability and Reassurance, delivering Technology Without Tears. Ben’s role has expanded since joining the team at Octagon and he now also contributes towards the administrative duties being a valuable team member.

PC clean - Spring clean

Why You Need a PC Clean

A PC clean is an part of your IT policies if you want your equipment to be reliable. Spring Cleaning Lots of people give their homes a good spring clean, getting rid of dust that has built up and helping everyone breathe easier, and this also works for computers. Dust in your house (and computer)

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Go Pro or go Home?

One of our larger clients recently approached us to find them an additional laptop for one of their staff with some specific requirements. They wanted it to be light, have a small form factor at 13” or less, be reasonably powerful and also be cheap at around £600. They also requested that it not be

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A patch in time!

A client recently brought their laptop to us as they were unable to get remote support. They had very likely been the victim of a scam which had cost them a significant sum of money. They wanted us to check their computer for malware and see the offending emails. This proved tricky as none of

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