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Martin

Martin


Martin is the Operations Manager at Octagon Technology. He is a senior engineer and with his team looks after the daily operations of the company. Martin specialises in Microsoft 365 and has over 25 years experience in IT support and infrastructure. He has worked for some leading companies based in London and has worked for Octagon for the last 15 years. He and his team operate a second-to-none support regime. He always puts the customer first and this is appreciated by our clients.

With his experience Martin has a management role and is responsible for the more challenging issues that come in. He runs our projects with the least possible disruption to our existing and new clients.

If you would like to speak to Martin about any issues you are having or want a second opinion then please get in touch.

Planner Man

Microsoft Planner

Recently we have had requests on how to use Microsoft Planner across different organisations. This isn’t as simple as you might think but if done correctly it works well. Here is a brief insight to what Microsoft Planner is and what benefits it can bring for your organisation. The Benefits of Microsoft Planner Microsoft Planner […]

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Team

Microsoft Teams Transcription

Recently, I have been asked how to enable the transcription facility for Microsoft Teams in Microsoft 365. This is a very useful tool that saves businesses a lot of time. Transcription services in Microsoft Teams have revolutionised the way meetings are documented, offering a seamless integration of AI-driven speech-to-text capabilities that ensure no detail is

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Sender Policy Framwork

Sender Policy Framework – Phishing Email Primer (pt.10)

In the digital age, where business communication is predominantly conducted via email, the security and authenticity of these communications cannot be overstated. A correct business email setup, including Sender Policy Framework (SPF) records, is not just a technical detail but a fundamental aspect of a company’s online presence and reputation. SPF records are a type

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Effective Communication

Effective Communication

Effective communication with your IT provider is a critical component of any business’s operational strategy. In today’s fast-paced digital world, where technology underpins almost every aspect of a company, having a clear and open channel with those who manage your IT infrastructure is not just beneficial, it’s essential. It ensures that IT services align with

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