The Octagon Team

COVID-19 has changed the world – no doubts about that! Was it for the better or for the worse? Well the answer would differ I suppose depending on who answers – some people would say 2020 was difficult, many businesses had to close their doors temporarily and many for good, whilst for some companies the […]

On Monday the 14th December the online world stopped for over 40 minutes – most of Googles services went down. This put a lot of businesses out of action, affecting not only their usual day-to-day operations but also creating a lot of stress and uncertainty. This also had an impact on the whole education sector

A lot has been said about ransomware and still I feel that this topic is a never-ending story. Each time I revisit the stats about the costs of a ransomware attack to businesses I am shocked. Why? Well, I have only just found out that in 2020 the cost of downtime was on average more

Technology is critical to operations for most companies. Would businesses be able to trade without email, computers, printers, phones etc? I don’t think so! Technology can be a key success factor but it can also create problems. If things are not going well with it, these powerful tools can quickly become your weak point and

A lot of advertising you are seeing online is legitimate, but not always. If you need to close a window, be careful because some people like to add fake “X” close buttons. Remember these keyboard commands to make sure you close a window – Control + F4 for Windows and Command + W for Macs.  

For me working from home means that my mind is occupied by work “almost” 24/7 – not in an unhealthy way, don’t get me wrong, I like what I do – but I have a family and friends too! Some people travel to work daily, they have a long way to get to their office

Most of us have a love-hate relationship with email. Usually you get your work done and your email is responsive and reliable, but occasionally Outlook can offer you a truly stressful morning. It’s true, but it typically happens when you are in a rush and there are still many more emails to be read and sent,

There are a few reasons why you may be unable to open an email attachment: Unrecognised file format If your computer does not have the necessary, program installed to recognise the file format then you will not be able to open an attachment. For instance, if you received a .PSD image file and you do

Imagine you are sitting at your desk in your office typing away on an important email. Maybe to one of your potential clients explaining the benefits of your services and why they should choose your company to supply the services they need. Then all of a sudden your PC starts making some weird noises.