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Emergency Call Out
Hi all, firstly let me apologise for not blogging last week. Occasionally we get an emergency call out for one of our contract client’s. Last week I was called out in the early evening as a server had decided to misbehave due to an update. Our contract client’s know that we will usually be able…
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Help across Lincolnshire
I have been out this morning to solve a network issue for a client. I traced the problems to a faulty cable and to keep the company working I used a 15m, that I carry with me, to put in in temporary patch, until we can get in and carry out a permanent fix. This…
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Guitar George – on the road
I have been out this morning to support one of our clients, Guitar George, who was exhibiting at the Bracebridge Heath Festival. Over the past few weeks I have watched him build his latest dramatic electric guitar, the “Snake”. This is primarily an exhibition piece which is getting close to being finished, it is just…
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Severe Malware Warning
I have just got off the phone to my brother who works with a reputable I.T. company down in Essex. There has been a malware attack on 3 of their clients sites. The bug gets in by an email etc. So I can only reiterate how important it is to be wary about which emails…
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Support Jobs Yesterday #ITSupport
The server project we have been working on over the last week or so has been a big commitment for Octagon Technology, which included me being onsite yesterday to solve all those little issues that arises with such a large change in infrastructure. However our other clients still got the attention they expected – see…
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Server Install Done!
I have come in this morning to finish off a few odd jobs on our server install and take a final backup before all the equipment is moved into the proper place tomorrow. Done – well almost. We will be back onsite tomorrow to help with all those little issues that arise when IT changes…
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Server Job
We are back this weekend to install the new server for our client in Horncastle – a job we do over he weekend to reduce the impact on their business of such a major infrastructure change. The first job of the day was to test the new server onsite – for this we built a…
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Completed Server Build
I have been working on a new server for one our clients and it will be going in tomorrow. And is all setup ready for the data transfer at the weekend. It has server 2012 and Exchange 2013 installed so the client will be able to utilise the additional features these provide. If you are…
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My day
As Martin said I spent the day in the office – but he did get me involved in some testing of the new server he has built. For a photo of the testing click here – Clive’s Blog Clive
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Helping our clients…
Having spent the last two days in the workshop working on the new server we are installing at the weekend, today I am out and about visiting a variety of clients who need some help. So I am looking at a spam issue, fixing a email signature, chasing BT, setting up a new internet connection,…
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An Early start…
My alarm went off at 3.30am to get to site and make sure everything is working, with the server swap, before the staff get in. There was not much traffic on the road when I drove in, but a guard dog at a next door factory did startle me when I got out of my…
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iOS 7 Tips and Tricks
MacLife has a great article showing 90 of the new things you can do on your iPhone or iPad if you are using iOS 7. No 5 is one of my favourites – especially useful if you are using your phone or tablet abroad. (MacLife) I take lots of photographs (see my blog for the evidence) so…
