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Too little, too late – but don’t worry BT is in charge
Rory Cellan-Jones has written an interesting article examining the state of the Government’s rural broadband plans. BBC News – Rural broadband verdict – too little, too late. For those of us who work in IT, I am sure we are pleased that BT has a government subsidised monopoly, with both local and national government paying…
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The pig that ate the webcam…
This week has been a week of contrasting jobs. We were called out to Rand Farm Park earlier this week to fix the webcam for them. It required little time for us to diagnose the problem – the client was correct – the pig had eaten the webcam. No repair was attempted we simply bought…
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Call centre menu options catalogued by a frustrated IT worker
At Octagon we spend a lot of time on support and help lines sorting problems for our clients. Some of which we find are neither “helpful” or “supportive” and you just feel their “press one for support etc” is put there just to annoy you. One of the funniest things we get when we call…
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System monitoring
We knew our client had an issue with their server before they did – so I was onsite to help them as they opened their doors this morning. As part of the service we carry out for contracts clients we monitor their systems for any issues. This takes a variety of forms: Automated emails This…
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Secure Cloud Storage
Is DropBox secure? There is a short story before I get to “Secure Cloud Storage”. Today my appointments did not join up, which meant a two hour gap around midday. I had the choice to go from the north of the city to Branston and then back to the north of the city or to…
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Branston Business Network
We are all out representing Octagon this evening at the Branston and Mere Parish Council AGM as part of the Branston Business Network. the group’s new banner The AGM was well attended and our members had plenty of opportunities to talk about our services. The exhibition table full of leaflets, cards, various PowerPoint presentations and…
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Security
This is a test post as we are increasing the security of our WordPress website. We are testing the changes before rolling them out to our clients. If you would like to talk to us about WordPress or data protection and security then Octagon staff are attending the Branston and Mere Parish Council meeting at…
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Network Rebuild
This week I have been installing a new small office network in Scunthorpe. Up until now they have just been using their pc’s individually andNot sharing resources and information. I have put in some extra network connections and a NAS drive that is backed up to our secure data protection system. This way if there…
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A tidy desktop
I was at a client’s today to fix a network problem and saw the tidiest computer desktop I have ever seen. The network issue was a broken cable, causing an intermittent fault, disconnecting the wired devices from the internet, it took an hour or so of tracing and testing cables to find the faulty one…
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WordPress Twenty Twelve – Colour Scheme
A new colour scheme for WordPress Twenty Twelve A couple of weeks ago I wrote a post for my blog about editing the colour scheme in the WordPress Twenty Twelve theme – it has proved a popular post so Martin suggested I should post it here as well. Here is the link: WordPress Twenty Twelve…
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Branston Church Yard – Clive’s Blog
Branston Church Yard – Clive’s Blog. No Martin, this was my “photo of the day”, see his comment here.
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Weekly server check
Hi all, Just completed another weekly server check before Easter. Making sure that when our client’s return from the long weekend their servers and devices are safely backed up. To some of our contact client’s we are on call for them throughout the break. Happy Easter everyone.
