IT Support | Octagon Technology

Stay Safe This Black Friday: Cyber Security Tips to Avoid Scams

Cyber Security, General, IT Support, Octagon Technology, Technology / By Martin

Black Friday is a prime time for cybercriminals to target shoppers. Here are some essential tips to help you stay safe while hunting for bargains online. 1. Beware of Phishing Emails Phishing emails often look like they come from legitimate retailers. Always double-check the sender’s email address and avoid clicking on links or downloading attachments from […]

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Microsoft Planner

IT Support / By Martin

Recently we have had requests on how to use Microsoft Planner across different organisations. This isn’t as simple as you might think but if done correctly it works well. Here is a brief insight to what Microsoft Planner is and what benefits it can bring for your organisation. The Benefits of Microsoft Planner Microsoft Planner

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SharePoint Collaboration

General, IT Support, Technology, Technology Solutions / By Ben

SharePoint – A powerful collaboration tool Historically, Microsoft’s suite of Office programs revolved around the basic apps, Word, Excel and such, but now in a ever more connected world, collaboration and team efforts take centre stage in efficient and productive business. What was needed was a central area to exchange information and help people work

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Microsoft Teams Transcription

General, IT Support, Octagon Technology, Technology / By Martin

Recently, I have been asked how to enable the transcription facility for Microsoft Teams in Microsoft 365. This is a very useful tool that saves businesses a lot of time. Transcription services in Microsoft Teams have revolutionised the way meetings are documented, offering a seamless integration of AI-driven speech-to-text capabilities that ensure no detail is

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Patch Tuesday and Updates

Cyber Security, IT Support, Technology, Technology Solutions / By Ben

Patch Tuesday, also known as Update Tuesday refers to the established policy set by Microsoft and several other large software providers to push quality and security updates and fixes to their applications and programs. Since 2003 Microsoft have been releasing important updates on the second Tuesday of every month in order to address issues. Very

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What is involved in an IT and Cyber Security Audit?

Cyber Security, Governance and Compliance, IT Support, Octagon Technology, Technology, Technology, Technology Solutions / By Diana

We recommend all our clients to have an IT and Cyber Security Audit, but many business people are not sure what that involves or whether it is even necessary, particularly if the business is very small. In times of economic uncertainty, it is logical that business owners will look for value for money and an

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SOC-Backed AV

Cyber Security, Governance and Compliance, IT Support, Privacy / By Martin

In the intricate web of cybersecurity, a Security Operations Center (SOC) serves as the nerve center, orchestrating the defense mechanisms against cyber threats. The integration of Antivirus (AV) solutions within a SOC framework elevates an organisation’s security posture to new heights. A SOC-backed AV system is not just about detecting and removing malicious software; it’s

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Sender Policy Framework – Phishing Email Primer (pt.10)

Cyber Security, Governance and Compliance, IT Support, Privacy / By Martin

In the digital age, where business communication is predominantly conducted via email, the security and authenticity of these communications cannot be overstated. A correct business email setup, including Sender Policy Framework (SPF) records, is not just a technical detail but a fundamental aspect of a company’s online presence and reputation. SPF records are a type

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Safely Disposing of Old Hard Drives: Protecting Your Data and the Environment

Cyber Security, General, How To, IT Support, Technology / By Ben

As technology evolves, we find ourselves upgrading our gadgets and devices more frequently. Whether it’s a new laptop, smartphone, or external hard drive, the old ones often end up collecting dust in a drawer. But what about the sensitive data stored on those old hard drives? How can we ensure that our personal information doesn’t

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