Hi all, firstly let me apologise for not blogging last week. Occasionally we get an emergency call out for one of our contract client’s. Last week I was called out in the early evening as a server had decided to misbehave due to an update. Our contract client’s know that we will usually be able […]
Emergency Call Out Read More »
I have been out this morning to solve a network issue for a client. I traced the problems to a faulty cable and to keep the company working I used a 15m, that I carry with me, to put in in temporary patch, until we can get in and carry out a permanent fix. This
Help across Lincolnshire Read More »
I have been out this morning to support one of our clients, Guitar George, who was exhibiting at the Bracebridge Heath Festival. Over the past few weeks I have watched him build his latest dramatic electric guitar, the “Snake”. This is primarily an exhibition piece which is getting close to being finished, it is just
Guitar George – on the road Read More »
I have just got off the phone to my brother who works with a reputable I.T. company down in Essex. There has been a malware attack on 3 of their clients sites. The bug gets in by an email etc. So I can only reiterate how important it is to be wary about which emails
Severe Malware Warning Read More »
The server project we have been working on over the last week or so has been a big commitment for Octagon Technology, which included me being onsite yesterday to solve all those little issues that arises with such a large change in infrastructure. However our other clients still got the attention they expected – see
Support Jobs Yesterday #ITSupport Read More »
I have been working on a new server for one our clients and it will be going in tomorrow. And is all setup ready for the data transfer at the weekend. It has server 2012 and Exchange 2013 installed so the client will be able to utilise the additional features these provide. If you are
Completed Server Build Read More »
Having spent the last two days in the workshop working on the new server we are installing at the weekend, today I am out and about visiting a variety of clients who need some help. So I am looking at a spam issue, fixing a email signature, chasing BT, setting up a new internet connection,
Helping our clients… Read More »
My alarm went off at 3.30am to get to site and make sure everything is working, with the server swap, before the staff get in. There was not much traffic on the road when I drove in, but a guard dog at a next door factory did startle me when I got out of my
Having looked at Martin’s post from yesterday it looks like the theme of the week will be helping our clients, with the least amount of disruption to their businesses. The next two weekends are busy for Octagon as we upgrade a client’s network, server and software. A variety of our clients are using cloud services
Server upgrade – Minimal disruption to the client Read More »
