Having spent the last two days in the workshop working on the new server we are installing at the weekend, today I am out and about visiting a variety of clients who need some help. So I am looking at a spam issue, fixing a email signature, chasing BT, setting up a new internet connection, […]
Helping our clients… Read More »
My alarm went off at 3.30am to get to site and make sure everything is working, with the server swap, before the staff get in. There was not much traffic on the road when I drove in, but a guard dog at a next door factory did startle me when I got out of my
Having looked at Martin’s post from yesterday it looks like the theme of the week will be helping our clients, with the least amount of disruption to their businesses. The next two weekends are busy for Octagon as we upgrade a client’s network, server and software. A variety of our clients are using cloud services
Server upgrade – Minimal disruption to the client Read More »
I have been setting up a test environment to replicate a new installation at a client site. By doing this we can minimise any disruption to the client. And correct any potential issues before putting any hardware on to the premises.
Setting up a test lab Read More »
This is an obvious statement but our latest clients, who organise safaris to Africa, have a map painted on their office wall. Their office is a converted church so they had enough room for this huge mural. This client is new to Octagon so I have spent a couple of hours there today making sure
Africa is a big country… Read More »
After the Apple iPhone 5S launch hype, now here come the thoughtful questions about, how, what and when. How does the Apple iPhone 5S really work? What happens to the identification data on the device? When will it and you get hacked? BBC News – Apple fingerprint tech raises ‘privacy questions’.
Apple fingerprint tech raises ‘privacy questions’ Read More »
Clive found this short useful article, about taking some sensible precautions before updating your iPhone. What to Do Before Downloading iOS 7. In the past the Apple update process has even caught the geeky out – see Clive’s Blog here. Me, I just leave my iPhone out and Clive gets the message that I want
What to Do Before Downloading iOS 7 Read More »
Today I was called out to a dead server. And whilst I was resolving the issue I was being attacked by a butterfly. Must have been there because of the warmth from the servers. Here is a pic of it sitting on the light.
Working in a server room Read More »
Today I have been to a variety of client sites and I have been helping others on the phone. I had one call today which was a little confusing at first, it started like this “we can’t access the shared drive”. A few minutes in to the conversation I had worked out the issue. It
Out and about and power cuts Read More »
