Hi all, I am just writing this to let you all know that just because you may go over your PC with a duster doesn’t mean it won’t overheat. If your PC starts to behave strangely, maybe slowing down or just switching off by itself it maybe something as simple as fluff. In this pic […]
I wonder, is your PC Clean? Read More »
This week I was asked to make a CCTV system accessible from the web. This basically allows you to view your business or home premises from your mobile or pc. Firstly I had to cable the unit to the Internet by putting in sockets as the network was in a separate building to the CCTV
I should have been at Business Club tonight but we have been working on a network issue for a client today which has meant altering the DNS on their servers. To reduce the impact on the client we planned the changes during the day and are implementing and testing them tonight. Whilst I have been
The customer’s needs first Read More »
This week has been a week of contrasting jobs. We were called out to Rand Farm Park earlier this week to fix the webcam for them. It required little time for us to diagnose the problem – the client was correct – the pig had eaten the webcam. No repair was attempted we simply bought
The pig that ate the webcam… Read More »
At Octagon we spend a lot of time on support and help lines sorting problems for our clients. Some of which we find are neither “helpful” or “supportive” and you just feel their “press one for support etc” is put there just to annoy you. One of the funniest things we get when we call
Call centre menu options catalogued by a frustrated IT worker Read More »
We knew our client had an issue with their server before they did – so I was onsite to help them as they opened their doors this morning. As part of the service we carry out for contracts clients we monitor their systems for any issues. This takes a variety of forms: Automated emails This
This is a test post as we are increasing the security of our WordPress website. We are testing the changes before rolling them out to our clients. If you would like to talk to us about WordPress or data protection and security then Octagon staff are attending the Branston and Mere Parish Council meeting at
This week I have been installing a new small office network in Scunthorpe. Up until now they have just been using their pc’s individually andNot sharing resources and information. I have put in some extra network connections and a NAS drive that is backed up to our secure data protection system. This way if there
Hi all, Just completed another weekly server check before Easter. Making sure that when our client’s return from the long weekend their servers and devices are safely backed up. To some of our contact client’s we are on call for them throughout the break. Happy Easter everyone.
Weekly server check Read More »
