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IT Support

Weekend Support

The support we offer our contract customers does not stop at 5pm on a Friday. Last Friday evening I took a call from a client who was reporting that the power to his office had been going on and off all afternoon and now the power company (who were digging up the street outside) had

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We understand email like most people understand postage stamps!

Clive is very fond of saying that we understand email like most people understand postage stamps. It’s a bit of a throwaway phrase which doesn’t mean an awful lot but is very memorable, I think you’ll agree! However, the main problem is that few of his listeners will realise quite how much of a big

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Broken Laptop

Not only do we provide support for a range of clients across Lincolnshire but we provide support for our own office systems. I had a problem at the weekend – my laptop broke down. Although this has caused me some problems and rescheduling – it was not a huge problem. My backup and recovery plan

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Sunday Checks

When we left yesterday afternoon we had set up and logged in all the user’s PCs – so this morning I have been running checks on the operation of the system. All is working as expected except for one small issue with BT Broadband but they have assured us that this will be fixed by

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