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IT Support

Snowman

We do cover Christmas and New Year IT and cyber security calls

27 November 2024 / By Martin / General / Christmas, Cyber Security, IT Support, New Year Although we all have time off over Christmas and the New Year – the nature of the work we carry out for clients means that we never really stop. Computers and IT infrastructure can have issues any time and cyber security incidents are unpredictable. We have emailed all […]

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Anti-virus is like golf

Anti-Virus is like golf

An oversimplification of the sport of Golf would be to say that the aim of golf is to play as little golf as possible while attaining the goal, fewer hits are preferable and the ultimate would be a hole in one. In this sense computer anti-virus software is similar, you want to stay protected from

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Black Friday

Stay Safe This Black Friday: Cyber Security Tips to Avoid Scams

Black Friday is a prime time for cybercriminals to target shoppers. Here are some essential tips to help you stay safe while hunting for bargains online. 1. Beware of Phishing Emails Phishing emails often look like they come from legitimate retailers. Always double-check the sender’s email address and avoid clicking on links or downloading attachments from

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Planner Man

Microsoft Planner

Recently we have had requests on how to use Microsoft Planner across different organisations. This isn’t as simple as you might think but if done correctly it works well. Here is a brief insight to what Microsoft Planner is and what benefits it can bring for your organisation. The Benefits of Microsoft Planner Microsoft Planner

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Microsoft 365 think about your domain

It’s Your Domain!

I chose the theme for Octagon’s September Newsletter – Microsoft 365. Other members of the team have produced articles looking at some of the tools and features – me I want to look at a fundamental element of Microsoft 365, that is very often overlooked by clients until I undertake an IT and Cyber Security

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Team

Microsoft Teams Transcription

Recently, I have been asked how to enable the transcription facility for Microsoft Teams in Microsoft 365. This is a very useful tool that saves businesses a lot of time. Transcription services in Microsoft Teams have revolutionised the way meetings are documented, offering a seamless integration of AI-driven speech-to-text capabilities that ensure no detail is

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Sender Policy Framwork

Sender Policy Framework – Phishing Email Primer (pt.10)

In the digital age, where business communication is predominantly conducted via email, the security and authenticity of these communications cannot be overstated. A correct business email setup, including Sender Policy Framework (SPF) records, is not just a technical detail but a fundamental aspect of a company’s online presence and reputation. SPF records are a type

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