IT Support | Octagon Technology

Safely Disposing of Old Hard Drives: Protecting Your Data and the Environment

Cyber Security, General, How To, IT Support, Technology / By Ben

As technology evolves, we find ourselves upgrading our gadgets and devices more frequently. Whether it’s a new laptop, smartphone, or external hard drive, the old ones often end up collecting dust in a drawer. But what about the sensitive data stored on those old hard drives? How can we ensure that our personal information doesn’t […]

Safely Disposing of Old Hard Drives: Protecting Your Data and the Environment Read More »

Microsoft Copilot

General, Octagon Technology, Technology, Technology / By Ben

Image By Microsoft Designer via CoPilot ( AKA Copiplot ) What follows is an AI generated piece by Microsoft CoPilot about CoPilot. AI is becoming more effective every day, but as you might have spotted in the image, it isn’t always perfect. Microsoft Copilot is an AI assistant developed by Microsoft. It’s designed to be

Microsoft Copilot Read More »

Effective Communication

Cyber Security, General, IT Support, Octagon Technology, Technology Solutions / By Martin

Effective communication with your IT provider is a critical component of any business’s operational strategy. In today’s fast-paced digital world, where technology underpins almost every aspect of a company, having a clear and open channel with those who manage your IT infrastructure is not just beneficial, it’s essential. It ensures that IT services align with

Effective Communication Read More »

We fix things after Power Cuts

General, IT Support, Technology Solutions / By Martin

We fix things! We recently have had to deal with Power cuts and one of our largest clients. It is important to remember that a large network with multiple systems cannot be just switched on and off in quick succession. Rebooting a large network after a power outage is a critical task that requires careful

We fix things after Power Cuts Read More »

Spring Cleaning

General, How To, IT Support, Technology Solutions / By Martin

Spring cleaning is not only for your home, but also for your computer. A cluttered and dusty computer can affect its performance, security and lifespan. Here are some tips on how to clean up your computer and make it run faster and smoother. Delete unnecessary files and programs. Over time, your computer accumulates a lot

Spring Cleaning Read More »

Why has my email font changed?

General, IT Support, Technology / By Martin

Why has my email font changed? Well the other day I was out onsite and questioned about the new font when sending email. Initially they thought they had a caught a bug. We soon found out that this was in fact a changed made by Microsoft. Microsoft has recently announced that it will change the

Why has my email font changed? Read More »

What is Multi-Factor Authentication?

Cyber Security, General, Governance and Compliance, IT Support, Privacy / By Martin

Multi-Factor Authentication (MFA), also known as Two-Factor Authentication (2FA), is a method of authorising a login using multiple pieces of authentication. The pieces are usually defined as something the user has and something the user knows. For example, withdrawing money from a cash machine requires your valid credit or debit card (what you have) and

What is Multi-Factor Authentication? Read More »

Defence in Depth Part 4 Overview

Cyber Security, IT Support, Octagon Technology, Privacy / By Martin

If you have been following our posts on Defence in Depth you will be gaining an understanding of some of the products and services we can provide. This article is about the layers that need to be addressed in order to meet your Cyber Security goals. At the bottom of the article there are links

Defence in Depth Part 4 Overview Read More »

Defence in Depth Part 3

Cyber Security, General / By Ben

Welcome back once again for part 3 of Defence in Depth. The final layer of protection is the full endpoint (Local PC) backup. You can have all the protection in the world for your cloud environment however lots of important business critical data can and often is stored locally, however what happens when your computer

Defence in Depth Part 3 Read More »

Cookie	Duration	Description
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_141969298_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Cookie	Duration	Description
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.