It’s a Sunday morning. I wake up and there is an email on my phone. It is from our Remote Monitoring and Management (RMM) system. One of the servers we look after hasn’t communicated with the system for over 15 minutes. I get up, have a cup of tea then see if I can connect […]
Last year’s lockdowns made many businesses adapt to a remote working situation, and for many small and medium businesses this was quite simple. The high utilisation of Microsoft 365 Business and its cloud-based technology, designed around collaboration for multiple teams and external organisations, just meant not seeing our colleagues in person for many months. Some large organisations rapidly implemented sterile working conditions and
Every business, no matter its size, relies on its data. Whether it is financial data, identity data or digital data, it plays a crucial role in business well-being and its success. It’s every business’ responsibility to keep it safe and protected by implementing a data safety strategy and employing all necessary tools which will help
Protect Your Business Against Data Loss Read More »
If you ever think about this, you would probably think an “in-house” IT team or a big supplier would give you the best reaction time if you have an issue. So is that true? Maybe! Let me tell you a story about Octagon Technology: One of our clients had a break-in overnight, and a laptop
How Fast does your IT Support React? Read More »
Yet another virus threat: BBC News – Shellshock: ‘Deadly serious’ new vulnerability found. If you do not have a good back up and anti-virus software, or you have any doubts about the solution you are using then give Martin a call on 01522 797 520 and see what we can do to help you.
Shellshock: ‘Deadly serious’ new vulnerability found Read More »
With Apple launching their new mobile operating system this week – iOS 8 – for iPhones and iPads, I have already had a number of calls from people who have had problems carrying out the update. Two big issues have come up: It is slow to download – the answer to that is that millions
So you want iOS 8 #ITSupport #iOS8 Read More »
I have had a couple of jobs this week, which I blogged about at www.clivecatton.co.uk, which I want to mention again here. Someone opened a zip file in an unsolicited email! At this moment I am sitting in front of a client’s computer, working on it because they accidentally opened a .zip file attached to
My Week – email use and keep your PC clean Read More »
Experience counts – IT Support Lincolnshire At Octagon Technology we use a variety of computers and devices, iPhones and iPads, Android phones and tablets, various flavours of Windows, with and without touch screens and Linux computers and netbooks. We are always up with the current trends across a wide variety of platforms so we can
Not just iPhones or Windows or… Read More »
…if you want any IT advice go and see Clive he’s ace 🙂 This is what our clients are saying about Clive. Clive was out last week helping one of our latest clients – Jo and her Crafty Campervan – when she told him about her “road trip” to Glasgow to pick up her new
…if you want any IT advice go and see Clive he’s ace :-) Read More »
