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I wonder, is your PC Clean?
Hi all, I am just writing this to let you all know that just because you may go over your PC with a duster doesn’t mean it won’t overheat. If your PC starts to behave strangely, maybe slowing down or just switching off by itself it maybe something as simple as fluff. In this pic…
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iPad Mini – screen protector
We have been doing a lot of work recently on Cloud technology and helping clients work away from their desks – emails in Spain, websites from canal boats, updated meeting notes whilst in London, backups alway available when needed etc. Once freed from their desk many people then look to be free of having to…
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CCTV on the web
This week I was asked to make a CCTV system accessible from the web. This basically allows you to view your business or home premises from your mobile or pc. Firstly I had to cable the unit to the Internet by putting in sockets as the network was in a separate building to the CCTV…
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Photo of the Day
Clive’s WordPress website, today features a “photo of the day” from one of our client’s sites – The Bell at Coleby, where we provide a variety of technical support services, including email support last weekend, when the business critical reservations email address was not working correctly.
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The customer’s needs first
I should have been at Business Club tonight but we have been working on a network issue for a client today which has meant altering the DNS on their servers. To reduce the impact on the client we planned the changes during the day and are implementing and testing them tonight. Whilst I have been…
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Who?
I have spent a hot afternoon doing paperwork and writing emails – made tolerable by Sky Arts showing a Who Concert.
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Search: But not Google!
Google didn’t always exist – I can remember magazine articles suggesting that geeky people try this “new” search engine, recently renamed from BackRub. They also had an exclamation mark in those days. But today Google has even become a verb – look here. But there are other search engines out there and the BBC has…
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Too little, too late – but don’t worry BT is in charge
Rory Cellan-Jones has written an interesting article examining the state of the Government’s rural broadband plans. BBC News – Rural broadband verdict – too little, too late. For those of us who work in IT, I am sure we are pleased that BT has a government subsidised monopoly, with both local and national government paying…
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The pig that ate the webcam…
This week has been a week of contrasting jobs. We were called out to Rand Farm Park earlier this week to fix the webcam for them. It required little time for us to diagnose the problem – the client was correct – the pig had eaten the webcam. No repair was attempted we simply bought…
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Call centre menu options catalogued by a frustrated IT worker
At Octagon we spend a lot of time on support and help lines sorting problems for our clients. Some of which we find are neither “helpful” or “supportive” and you just feel their “press one for support etc” is put there just to annoy you. One of the funniest things we get when we call…
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System monitoring
We knew our client had an issue with their server before they did – so I was onsite to help them as they opened their doors this morning. As part of the service we carry out for contracts clients we monitor their systems for any issues. This takes a variety of forms: Automated emails This…
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Secure Cloud Storage
Is DropBox secure? There is a short story before I get to “Secure Cloud Storage”. Today my appointments did not join up, which meant a two hour gap around midday. I had the choice to go from the north of the city to Branston and then back to the north of the city or to…
